Caleb & Brown Help Center

We are here to support you every step of the way.

At Caleb & Brown, your development is our priority. Our professional team is ready to support you at any time, helping you navigate challenges for a seamless trading journey.

Contact Our Support Team Today

Multiple Ways to Reach Us

Live Chat

Real-time help available around the clock directly on the Caleb & Brown platform.

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Email Support

Prompt support for routine questions. Replies sent by the next business day.

Send Email

Phone Support

Customer Support for Urgent and Detailed Concerns. Reach us Monday to Friday, 9 AM to 6 PM (EST) at Caleb & Brown.

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube for the latest news and ongoing assistance.

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Help Center

Comprehensive library of guides, tips, and tutorials.

Visit our Help Center

Community Forum

Connect with fellow traders, share strategies, and resolve your inquiries.

Join Caleb & Brown Today

Reach Out to Us Anytime

Live Chat

24/7

Prompt support available whenever needed

Email Support

Maintain high standards with regular evaluations

Assistance provided during business hours.

Phone Support

Monday through Friday

Support hours are from 9 AM to 6 PM ET

Help Center

Always available

Get help whenever it suits you

Our customer service team is ready to support you

1. Log In

Log into your Caleb & Brown account through the official website using your login details.

Step 2: Access the Help Center

Locate the "Support" or "Help" section, usually found at the bottom or main menu of the site.

3. Choose Your Preferred Support Method

Select live chat, email, or phone support, or browse self-service resources according to your preference.

4. Provide Details

Please provide your account information and a detailed description of your issue for prompt assistance.

Manage Your Account with Assurance

Help Center

Access detailed tutorials and guides to troubleshoot issues independently.

Access Resource

FAQs

Find quick solutions to common questions about Caleb & Brown services.

Access Resource

Video Tutorials

Access video guides to explore Caleb & Brown features.

Access Resource

Community Forums

Become part of our trading community to share strategies and insights.

Access Resource

Improve your support experience with our detailed resources.

Clearly Describe Your Issue: Include detailed explanations and any relevant notices or updates.

Provide your account information and supporting /images to assist our support team.

Choose Your Help Method: Use live chat for quick questions or email for complex problems.

Visit the FAQ Section: Find immediate answers before contacting support.

Prepare Your Information: Gather account details, transaction IDs, and relevant /images before reaching out.

If no response, follow up through the same or an alternative contact method.

Popular Topics of Discussion

Account Issues

Issues with logging in, identity verification, password recovery, and user profile updates.

Trading Problems

Inquiries about trade execution, order placement, leverage settings, and trading problems.

Methods for Deposits and Withdrawals

Questions regarding deposit procedures, withdrawal processes, fees, and alert notifications.

Technical Glitches

Recurring errors, app crashes, and technical issues with Caleb & Brown.

Security Concerns

Concerns about data protection, unauthorized account access, and safeguarding personal data.

Techniques and Strategies for Trading and Investment.

Assistance with social trading features, managing copy trading, and evaluating investment results.
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